The Federal Communications Commission receives complaints on a variety of issues. Popular complaints include illegal faxes, violations of the Do-No-Call list, and other consumer issues. Filers can send in FCC complaints online or by mail.
The FCC has a “File a Complaint” page. This is the most convenient place to get started. There is a link to the complaint page in the Resources section at the end of this article. There is an online FCC complaint form that will appear when you go through this process. The FCC prefers that you file online. However, you will see instructions in the complaint system and below to file a paper complaint form through the mail.
Hover over the complaint categories to get examples of the types of consumer or business complaints that apply to that category. For example, if you are complaining about an indecent scene in a TV movie, then you would file your complaint under “Broadcast (TV and Radio), Cable, and Satellite Issues.”
Once you choose a main category, you will see subcategories on the next page. You will sometimes also see more than one subcategory of FCC complaints. You will then be directed to a page where you can file the FCC complaint online or get a paper form and send it in the mail.
If filing through the mail, use this address:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Complaints
445 12th Street, SW
Washington, D.C. 20554
1-888-225-5322
1-888-835-5322
You can also call any of the numbers above to get personal assistance in filling out FCC complaint forms or determining which form to use.
Resources:
FCC: File a Complaint